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    Welcome to the Cebu Call Center Academy's Online Course

    Where success and growth await you! We are thrilled to have you embark on this exciting learning journey with us. Whether you're a seasoned professional looking to enhance your skills or a fresh graduate eager to dive into the world of customer service, we have tailored this course to cater to a diverse range of qualifications and aspirations.
    For those already acquainted with the call center industry, get ready to refine your expertise and elevate your performance to new heights. Our advanced modules will provide you with the latest strategies and techniques, ensuring you stay ahead in this dynamic field.
    If you're new to the call center landscape, worry not! Our foundational courses are designed to equip you with the fundamental knowledge and skills needed to confidently step into this industry. We're here to guide you every step of the way, from understanding customer interactions to mastering effective communication.
    No matter where you're starting from, our comprehensive curriculum, expert instructors, and interactive learning platform are here to empower you. You'll have access to engaging video lectures, real-world case studies, practical exercises, and a vibrant community of fellow learners, all aimed at fostering a collaborative and enriching educational experience.
    As you embark on this educational voyage, remember that your success is our priority. Stay curious, stay engaged, and stay committed. Let's work together to unlock your full potential and open doors to a rewarding career in the call center industry.
    Once again, welcome to the Cebu Call Center Academy's Online Course. Get ready to learn, grow, and excel. Your journey starts now!

Available courses

The Content Creation (Social Media) course is designed to provide in-depth knowledge and practical skills to trainees aspiring to excel in the field of content creation, specifically tailored for social media platforms. This course covers the basic, common and core competencies, including creating concepts for social media posting, translating concepts into multimedia content, and propagating content.

 

This course is designed to develop & enhance the knowledge, skills, & attitudes of a Computer Systems Service Technician, in accordance with industry standards. It covers the basic and common competencies in addition to the core competencies such as to install and configure computers systems, set-up computer networks and servers and to maintain and repair computer systems and networks.

This course is designed to develop & enhance the knowledge, skills, & attitudes of a programmer in accordance with industry standards. It covers the basic, common & core competencies on programming language, specifically Java. The nominal duration of 240 hours covers the required units at Java Programming NC III. TVET providers can however, offer a longer, ladderized course covering the basic, common and core plus specialized competency unit/s.